Frequently Asked Questions
Find answers to the most common questions about our jewellery, orders and services.
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What kind of jewellery does ANI Fashion Jewellery sell?
ANI Fashion Jewellery offers neck sets, earrings, bangles, hip belts, chains, accessories, wedding collections and 92.5 silver jewellery.
Are your jewellery pieces skin-friendly?
Materials vary by product. Review the individual product description and contact us if you have a known sensitivity or need product-specific information.
How can I place an order?
Select a product and variant, add it to cart and complete payment through Shopify checkout. You may also use Buy on WhatsApp for assistance.
What payment methods do you accept?
All payment methods currently enabled by the store are shown securely during Shopify checkout.
How long does delivery take?
Delivery timing depends on availability, destination and the current shipping service. The final estimate is provided during order processing.
How can I track my order?
Use the tracking information sent after dispatch or contact the ANI team with your order number.
Do you offer Cash on Delivery (COD)?
COD is available only where it is enabled and eligible. The checkout will show the available payment options for the order.
What is your return and exchange policy?
Return and exchange eligibility follows the store’s published refund policy. Please review it before ordering.
How do I care for my jewellery?
Keep jewellery dry, avoid perfume and chemicals, wipe it gently after use and store pieces separately.
How can I contact customer support?
Use WhatsApp, phone, email or the contact form. Include the product link or order number for faster assistance.
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